Payment Terms & Conditions
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Payment Terms & Conditions

Booking Information

Our check in time is 2:00pm and our check out time is 10:00am

  • Clarion Hotel Mackay Marina offers complimentary airport transfers *(24hrs notice required, please contact our reservations department for bookings.)
  • The Clarion Hotel Mackay Marina is proud to be 100% smoke free.

Cancellation Policy

You may cancel your reservation for no charge until 2:00pm (hotel time) one day prior to your arrival date.

A fee of one night’s stay will be applied if bookings are cancelled after this deadline if a prepayment has been made. If no prepayment then the amount will be charged to the holding credit card. This fee equals 1 night room charge.

Credit Card Charges

All credit card payments are subject to the following surcharge:

  • Mastercard, Visa                                  2%
  • Diners Club, American Express        3%